Frequently Asked Questions

Mixing is when you take all your individual tracks and blend them together using compression, EQ, reverb, delay, and a host of other effects to make it sound like one cohesive piece. This is also the time you would pitch correct and line up vocals.

Mastering is the final stage of the song-making process. This is where you add the final sparkle to the mix and make sure it will stand up comparably in quality and loudness to commercially released music.

If you’re using Pro Tools, Logic, LUNA, or Studio One you can send the session file. (please include all audio files)  The only thing you must do is convert any midi or virtual instrument tracks to audio because I don’t always have the same synths or sound banks.

For all other DAW’s you have two options:

1. If you have a rough mix that you have been working on and somewhat like, I would rather start mixing where you left off. So, in that case, I ask you to send one set of stems “wet” with effects, compression, eq, etc. left on (minus any mix bus limiting) and one set dry with no effects or eq or compression. (If you have to auto-tune or any other pitch plugins you like the sound of, you can leave them on the dry stems as well.
2. If you have a really basic ruff mix, and we are mixing the song from scratch you can just send the stems dry.

In both cases, make sure each file starts at bar one and plays to the end of the song. Please include a rough mix in the folder as well. When ready to send, zip the folders and title them with your order name and email. Next pick the package you wish to purchase, and once you have received the confirmation email with the upload link, you can upload your zip file. NOTE: We have Logic and Garageband at the studio as well, so if you have issues sending the stems we can sometimes arrange to export them here.

When sending your two-track mix for mastering, please send as a 24 or 16 bit .WAV file. Turn off all compression, EQ and limiting on the master fader. MP3 files are not acceptable for high quality mastering, and converting them in iTunes will not change this. You must bounce or export directly from your mixing software to achieve a true 24bit WAV file. When your ready, make payment and you will receive a link to upload.

Most mixing and mastering companies don’t offer a money-back guarantee. It’s understandable because we don’t have control of where the song was recorded, the quality of the recording, or the expectations of the client. However, we offer a 50% money-back guarantee for all first-time customers. That way you have the peace of mind knowing you’re going to get a mix you love or you won’t have to pay much for it.

Please know that 95% of our clients end up becoming long-term clients, and we do everything we can to make sure you’re 100% happy with the final product.

Here’s How it Works:

1. Purchase a mixing and mastering Package and upload the files to the link you receive from the confirmation email.
2. We mix the song and get it back to you within 5-8 business days.

Once you take a listen you can either:

A. Email us saying you like the mix and want to move on to the revision process. (Once the revision process starts the money-back guarantee is no longer active.)

B. Email us telling us you don’t like the mix and want your money back.

It’s that simple.

For single song mixes, and mastering projects I return songs in 4-7 business days. For full albums, it will take about a week or a week and a half depending on how intensive the tracks are. If you are in a rush, please let me know and we can find a way to expedite the process for a small fee.